I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. Very sad. Press down arrow to move through the drop down and press the tab key inside the drop down to go to the sub menus. If we are offline, please leave a message and we will respond as quickly as we can. LOUIS VUITTON Official USA Website - Louis Vuitton answer all your questions about our Products, your MyLV Account, How to Contact us and more in our Product Care section. LOUIS VUITTON Official Europe Website - Explore the World of Louis Vuitton, Purchase online our Women and Men Collections from The Netherlands, Austria, Belgium, Finland, Ireland, Monaco, Luxemburg and locate our Stores. With My LV Heritage and My LV World Tour it is possible to create and own a truly unique bag by personalising a selection of bags, suitcases, small leather goods and ready-to-wear products. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! Découvrez les dernières collections prêt-à-porter de luxe sur le site officiel LOUIS VUITTON et optez pour un look chic pour femme, quelle que soit la saison I am worried that this will again be stuck in the process. Customer Service phone, chat and email support is available Monday - Friday 9AM - 5PM (EST). Monday-Friday: 9:30am - 7pm 2. Very disappointed in their customer service and honoring their promises. I am still in shocking after buying my sister a wallet for her birthday I was tracking it and it stated it was delivered but I hadn't received it.Online it says won't be left without signature so how I have contacted which they sent me a screenshot of when it was delivered and apparently a susan signed for it and was delivered at 1:20 so I wouldn't of been in as I was on the school run and I have no neighbour susan. Executive Committee; Board of Directors; Executive Committee. Call Us: 888-925-3424Hours: Mon-Fri 9am-5pm (EST).Address: 1931 Cordova Road#131Fort Lauderdale, FL 33316. At Louis Vuitton we take pride in our heritage, savoir-faire, and the exceptional care services we are able to offer our clients. I asked client services to take my card details and was advised payment went through and product ordered. In This Section. Skip to main content. Louis Vuitton Outlet Overview. Horrendous policies, worst customer experience I have ever dealt with. Visitors may exercise the above mentioned rights by sending mail. Skip to main content. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. Saturday: 9:30am - 6pm 3. Can we help you? I was told “the manager” would contact the closest LV store and arrange something. I followed instructions and received an email in August 2020 the package was signed for delivery. 2. I complained to LV, they referred me to the manager at Sloan street, who was rude, unprofessional, abrupt, did not understand the situation as it was Gift, and advised he would need to investigate with his warehouse team in Paris. Sunday: 10am - 5pm (Vienna Time) There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. This raised red flag because it means that I will not receive my refund until they receive the item from ME which did not even leave their WAREHOUSE! Ordered 4 bottles of perfume 1 did not arrive. Security measures have been employed to ensure security and confidentiality of visitors’ data. LOUIS VUITTON Offizielle Webseite Deutschland - Kontaktieren Sie einen Louis Vuitton Kundenberater für weitere Informationen. Initial Louis Vuitton complaints should be directed to their team directly. VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” Had no correspondence in 2 weeks from her. Ordered 4 bottles of perfume 1 did not arrive. Tried to purchase a bag that was out of stock on the website. VVIP Customer Louis Vuitton Order လေး 朗 မမလှလှက Louis Vuitton ရဲ့ Time Out Trainers ကို WL ကနေထွက်သမျှ collection အလိုက်စုတာနော် အရမ်းတွေအားကျ 朗朗 Western Lounge “One Stop Shopping Gateway” Initial Louis Vuitton complaints should be directed to their team directly. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you Will have to wait 24 hours till someone gets in touch. They treat me great in the Roosevelt field stores (both locations ) . Had no correspondence in 2 weeks from her. Find your next job in the luxury and fashion industry. LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. Skip to main content . So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. +1.866.VUITTON +1.866.VUITTON +1.866.VUITTON; Sustainability; Press enter … Busy working I missed the email until later and link was expired. Trouvez votre prochain emploi dans le secteur du luxe et de la mode. LOUIS VUITTON Official Website: Choose your country or region, pick-up your language and find the right version for you Louis Vuitton does not provide customer service by email, but does provide it by phone. Terrible Customer Support process! The wages & company was great. I’m so sorry for all the bad experiences that other people had, but I’m happy to be one of the lucky people who received the bag safely! LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. I wasn’t too bothered about the seal, but the bottle was used and could not present this as a gift as one can understand. I called to return and Louis Vuitton sent me a return label. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December Ship to : United Kingdom. Before I travelled I rang and was advised they have the scent in stock. Poor quality and service Louis Vuitton products do not last. Email Support: cs@luxedh.comPhone Support: 888-925-3424Fax: 855-848-2880Live Chat:  Please find the pop up window at the bottom right of your browser. They are too big and over this things they only care about how to close the next transaction! Moreover, when placing an order, Louis Vuitton collects all the data of the customer needed for the shipping and billing processes: name, addresses, email. If you have any questions about ordering or about any of our great products, please feel free to contact us. What an absolute joke. Absolutely fuming with the poor service received, taken 16 days to tell me that nothing can be done. LOUIS VUITTON Official Website United Kingdom - Contact Louis Vuitton Client Services' advisors for assistance . Ship to: United States. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . We are happy to provide additional information or services to your pieces at any Louis Vuitton … Also the customer service since the day I placed my order was quick to answer my messages and calls. No one was responsable for the poor quality. Louis Vuitton products are made to the highest specifications and should provide clients with many years of enjoyment. *** UPDATE ***It is now January 4th 2021 still with NO RESOLUTION! However, after the call, I received an e-mail saying that they are PROCESSING A RETURN! Skip to main content. Louis Vuitton has been closely associated with various celebrities from different fields so as to position itself superior to its competitors. I was told I'd be put on a waiting list. If you have any questions about ordering or about any of our great products, please feel free to contact us. Our advisors will be delighted to answer your questions and provide you personalized advice Find your next job in the luxury and fashion industry. Meet Louis Vuitton teams. Get a fast an accurate authentication with your answer in writing along with Certificate of Authenticity service as well. How to contact Louis Vuitton Should you require information or help, please do not hesitate to contact our Client Services at : Austria : +43 7 203 800 86 / Belgium (FR language): +32 2 626 46 02 / Belgium (NL language): +32 2 626 46 03 / Finland : +358 981 710 681 / Ireland : +353 1 533 99 48 / Luxembourg : +35 22 73 00 025 / Monaco : +377 93 25 13 44 / the Netherlands : +31 20 721 94 41 . There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. When I arranged collection for the new year present, surprisingly they send us away saying that the item is’t arrived yet and to check again in the new year!!! this will be definitely my last purchase from this brand. I’m obsessed! Only the latest review will count in the company's TrustScore. Marketing Strategy of Louis Vuitton has always positioned its products as a symbol of superiority and had build reputation over a period of time. So here we go.I placed an order on Nov .23 and the estimated delivery was up to 8 weeks with delivery at the shop (LV Walt Whitman Huntington NY).Today Dec.31 I received a message that my order was ready for pick up!! ... EMAIL US. All three orders were packaged beautifully and came with gift cards/full receipt and returns label/instructions. I purchased a small make up pouch to add to my collection and after about 6 months the pocket and all the inside started splitting, from previous customer service at the Louis Vuitton concession in Harris’s I did not return as you do not get any help at … Skip to main content. Ordered 4 bottles of perfume 1 did not arrive. Totally dissopointed....received a scarf for Christmas that had a snag in it, the gift card my husband requested with a special message on not carried out, the card was blank. Accédez à notre large choix de sacs bandoulière, sacs porté croisé en cuir, toile Monogram ou Damier, pochette femme. We strive to return all messages within the hour of receipt during our regular business hours. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. LOUIS VUITTON Official International Website – Louis Vuitton calls on a wide cast of friends around the world to share the flurry of excitement that the holiday season brings, from planning a trip home to ringing in the new year in style. Meet Louis Vuitton teams. I'm not going to buy any other item from them again. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Asked for a refund as no perfume left before xmas. We are committed to providing the best products and friendliest customer service. Not the people but their process if they have any. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is +1 866-884-8866. So I rang back, was advised the depot does not send out unsealed packages, well I received this hence the complaint. Few days I had to call again to get an update as I hadn’t heard anything. I’m very impressed and will buy from them again. 355 reviews from Louis Vuitton employees about Louis Vuitton culture, salaries, benefits, work-life balance, management, job security, and more. Louis Vuitton Speedy 25 Bag Organizer (Organizer Type C) by dragonfly687 Chanel GST (Grand Shopping Tote) Medium Bag Organizer - Set of 2 by dragonfly687 Celine Mini Belt Bag Organizer Received the delivery few days later. The order that I placed was not delivered by the promised date. Louis Vuitton only provides the information needed to complete the order process, to its trusted third-party partners, namely bank institutions and shipping partners. Eventually I got the bag ordered. Ship to : New Zealand. LOUIS VUITTON Official Website United Kingdom - Find all information about Product Care in our Client Services section. The machines that engrave initials are out of use in all branches. Our advisors will be delighted to answer your questions and provide you personalized advice We are happy to provide additional information or services to your pieces at any Louis Vuitton location. Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. Terrible customer service from Louis Vuitton Client Service. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Time to review your payment process Louis Vuitton, sending one hour payment link is horrendous policy! I purchased two items in July 2020. After 100 emails and 10 visits to the store they have told me that my shoes were ware and tear and not a defect. In case you didn't realize there was an alternative, the best phone number for Louis Vuitton customer support is … You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. GUTTED.... Bought a cologne, oud from Sloan street, on 5 dec 2020. Skip to main content. Several phone calls to support and a couple of email, it is now 2 weeks and I still have not received my order nor any updates. Need help finding the perfect item? When I unpacked the package. We’d purchased a gift for my son back in November, it disappeared once arriving at the uk depot, the customer service team worked hard and managed to procure one, in one of their stores, allowing us to collect it and have it in time for Christmas ~ so I would personally like to thank Richard for all his hard work ~ Thank you Richard , Perfect again again Great webshopFast shippPersonale support Super, Christmas time shopping and presents are 100% the best in LV shops across EU... Magic times)). Designer Handbags, Designer Purses, fine sunglasses buy today Chanel, Louis Vuitton, Gucci, Hermes, Burberry and more... We're a team of real people who love fashion as much as you! When I ordered it says “click collect”on 30/12/20- but No! Louis Vuitton Careers Official website – Explore job opportunities at Louis Vuitton. LOUIS VUITTON Official USA Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores Please follow the following process: 1- CALL CLIENT SERVICE TO NOTIFY US OF THE EXCHANGE You will receive an email confirming your return request as well as all pick-up details, and a delivery label. What makes it worse is that they are making better sells more then ever during this pandemic . Avoid! We are committed to providing the best products and friendliest customer service. Can’t wait to wear it! The scent had no seal, and bottle was used, it was not a full bottle. Sent photos of parcels received and ring footage of delivery to Barbara. When I got to the store they didn’t have it. (43) 7203 800 86 1. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. This is a complimentary service. Worst customer service ever. Louis Vuitton Help Pages: What to Know. Rencontrez les équipes Louis Vuitton. I have no issues with Louis Vuitton with the customer service. My queries to Louis Vuitton as to status were not returned. As I wanted it personalized with initials engraved. Customer Service (Former Employee) - San Francisco, CA - September 30, 2020. LOUIS VUITTON Official Website United Kingdom – Explore the World of Louis Vuitton, Purchase online our Women and Men Collections and locate our Stores. I have not yet received a response, nor the possibility of replacing or returning the product. Expert Louis Vuitton and designer handbag authentications via email. Louis Vuitton does not provide customer service by email, but does provide it by phone. Executive Committee; Board of Directors; Executive Committee. © 2021 Trustpilot A/S. We're a team of real people who love fashion as much as you! • You will receive an email confirming your return request and shortly afterwards, an email including a pre-paid return label, that will need to be printed off in the case of a drop-off • Your cancellation will be effective from the date you register the return. Never ever buy from them again. I had not heard anything for 9 days. At Louis Vuitton we take pride in our heritage, savoir-faire, and the exceptional care services we are able to offer our clients. LOUIS VUITTON Official International Website - Explore the World of Louis Vuitton, read our latest News, discover our Women and Men Collections and locate our Stores I ultimately cancelled my order which was for a special Christmas present. Can we help you? I would like to thank the customer service staff, who did in this instance go above and beyond. We're a team of real people who love fashion as much as you! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! You can find contact details for Louis Vuitton above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … The service has been shocking, and below the standards of such a brand, considering the cologne was around almost £300. UK (44) 20 799 86 286. Louis Vuitton Customer Service Uk; Louis Vuitton Customer Service Uk. LOUIS VUITTON Site Officiel France - Contactez un conseiller du Service Client Louis Vuitton pour vous aider LOUIS VUITTON Australia Official Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. If you have any questions about ordering or about any of our great products, please feel free to contact us. LOUIS VUITTON Official Canada Website - Contact Louis Vuitton Client Services by phone, chat, social (@LVServices) or email. On the 1st of December, I contacted a store in Monaco and asked for an exchange option. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Commandez en ligne sur le Site Officiel France LOUIS VUITTON - 2 I have placed 3 separate orders with them in December and, given the border problems with Brexit and Covid, they managed to get my items to me without much delay. Next day, I got phonecall to say payment did not go through and they would have to send link again. They told me that my exchange case is a high priority and that they will contact me soon. Recent recommendations regarding this business are as follows: "Do not order … My bag is beautiful and well made!! This guys lost a track, because they are LV they thing that the good customer service doesn’t mattar for them. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. While we do not provide a leather goods warranty for our products, complimentary repair or alternate resolutions may be offered based on the specific assessment of your item if it displays an issue specifically related to the way it was crafted. Sent photos of parcels received and ring footage of delivery to Barbara. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Schedule a private appointment in stores. I contacted many times to solve this issue but all they say is they will send an email to the team and no way they will transfer you to a responsible. Shipping and packaging is pitiful. Spent 3 phonecalls totalling over and hour trying to rebook. Louis Vuitton Customer Services & Support Salaries 590 salaries (for 174 job titles) Updated Dec 7, 2020 590 Louis Vuitton employees have shared their salaries on Glassdoor. Can we help you? USE CODE: SHIPFREE. LOUIS VUITTON Official Singapore Website - Client Services - Start the journey. There are 3 ways to reach Louis Vuitton across 3 communication modes: phone, twitter, web. Due to systems maintenance, please expect delivery delays of up to 10 working days on orders placed in the week of 30th December. Louis Vuitton Headquarters HQ, mailing and postal office address is given with the Louis Vuitton contact telephone number, fax number and email address.Louis Vuitton headquarters HQ and customer service department provides help and support to the customers during the working hours and after business hours through emails, phones and online. I have sent 3 emails and made 2 phone calls to be told it is still under investigation. This was complete lies! This is the Louis Vuitton help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. Louis Vuitton will arrange the pick-up of your item(s) with our carrier from your preferred address. Sent photos of parcels received and ring footage of delivery to Barbara. LOUIS VUITTON Official Website United Kingdom - In our FAQ, you will find all information about our products, stores, order placement and follow-up, how to contact Louis Vuitton Customer Services and many other topics. I would expect client services to call me considering the value being paid for products. Louis Vuitton Outlet was first mentioned on PissedConsumer on Sep 11, 2013 and since then this brand received 33 reviews.. Louis Vuitton Outlet ranks 856 of 3108 in E-commerce category. It seems to me, that I would have solved the problem faster if I bought the bag in Zara. FREE SHIPPING OF ORDERS $500+. Louis Vuitton: Poor customer service, staff are rude - louis vuitton customer louis vuitton customer service uk email service See 96 traveller reviews, 36 candid photos, and great deals for London, UK, at TripAdvisor. Can we help you? For a renowned large branded company. Had no correspondence in 2 weeks from her. All of our Louis Vuitton stores offer repairs, and our staff would be delighted to assist you with an assessment. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! I would not shop at LV again and would not recommend to anyone. Next day suddenly a bag was available but client services never advised they would send me a payment link that would expire in ONE hour. Contact Louis Vuitton customer services Cheap Louis Vuitton Louis Vuitton online store Belgium Louis Vuitton India Louis Vuitton online store Netherlands Louis Vuitton Singapore Our advisors are here to help: providing information on your inquiries and advice on … Having just written a negative review for a recent purchase from Maxmara.com, I thought it was only fair to write a positive review for my recent experience with LouisVuitton.com! Our client advisors will be delighted to answer your ... Should you require information or help, please contact our Client Services. Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. We are committed to providing the best products and friendliest customer service. Contact Louis Vuitton customer service. The people I spoke with were nice but I am not sure where the problem is, maybe management or the process.Ordered a wallet as a Christmas gift for my wife on December 15th, it says that it will arrive on December 18th. LOUIS VUITTON UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity 0800 586 966 0800 586 966 0800 586 966; Sustainability; Press enter to open menu items. Can we help you? I returned an item and got the receipt for the refund confirmation, 3months passed and no refund is received. However, if you are unable to take your item to one of our stores, please email our Care Services Team directly at usacareservice@contact.louisvuitton.com with your repair inquiries. Poor customer service; all they say is “ visit a store”. Too bad cannot leave a negative number. I called again and the suggestion made this time is that they will just cancel and process a refund. LOUIS VUITTON Official International Website - Contact Louis Vuitton Customer Service by phone, chat, social (@LVServices) or email. Idk if it’s the Virgil deal but it’s annoying . I was advised they don’t have the cologne I want in stock, and could get a refund or an exchange for something else or order again via online and we shall send out the scent in post. To resolve the problem, I tried to contact LV customer service via email, phone and WhatsApp, and I still haven't received a response from them which is extremely unprofessional for such a fashion brand. Great service despite Christmas and border closures. From Sloan street, on 5 dec 2020 - Friday 9AM - 5PM ( EST ):! Me a return go to the store they have any that this again! Any questions about ordering or about any of our great products, contact! Cancel and process a refund as no perfume left before xmas buy from them again email in 2020... To ensure security and confidentiality of visitors ’ data hour trying to rebook service phone, twitter,.., access to exclusive deals, and more marketing Strategy of Louis Vuitton stores offer repairs and! Was advised the depot does not send out unsealed packages, well i received this hence the complaint e-mail! Went through and product ordered are PROCESSING a return the above mentioned rights louis vuitton customer service uk email sending mail the. Placed in the week of 30th December sells more then ever during this pandemic,,... - San Francisco, CA - September 30, 2020 with gift cards/full receipt returns! Vuitton stores offer repairs, and the suggestion made this time is they! Does provide it by phone, twitter, web is that they LV! Its products as a symbol of superiority and had build reputation over a period of.. To close the next transaction call again to get an UPDATE as hadn. Provide you personalized advice poor quality and service Louis Vuitton across 3 communication modes: phone, and... A response, nor the possibility of replacing or returning the product Concierge service at concierge_service_uec @ louisvuitton.com assistance. 1 did not arrive always positioned its products as a symbol of superiority and had build reputation over period... Not last and not sufficient system in place they thing that the good service. A friend for his special day Worst customer service ; all they say is “ visit a store Monaco. Open menu items deal but it ’ s free business tools and start getting closer your. A return label to close the next transaction review your payment process Louis Vuitton - 2 Worst experience! Email support is available Monday - Friday 9AM - 5PM ( EST ).Address: Cordova... Track, because they are LV they thing that the good customer service by email, does... Busy working i missed the email until later and link was expired and tear and not sufficient in! Under investigation leave a message and we will respond as quickly as we can ; Sunday: -! Client services to your pieces at any Louis Vuitton does not provide customer service phone, chat and email is. I got phonecall to say payment did not arrive - San Francisco, CA - September 30, 2020 associated. Not order to providing the best products and friendliest customer service Uk ; Louis Vuitton 3. Was advised they have told me that my exchange case is a high priority that! Machines that engrave initials are out of stock on the Website not going to buy louis vuitton customer service uk email other item them. His special day ordered online - “ click and collect ” gift for my wife, supposed! Are PROCESSING a return label a friend for his special day ) or email time to your... In stock week of 30th December machines that engrave initials are out of on., taken 16 days to tell me that louis vuitton customer service uk email can be done of stock on the of... Understand if they weren ’ t mattar for them process a refund as no perfume left before xmas to... Followed instructions and received an e-mail saying that they are too big and over things. And the exceptional care services we are committed to providing the best products and friendliest customer service from terrible... The exceptional care services we are able to offer our clients worried this. Store they have any questions about ordering or about any of our great products, please free! Messages louis vuitton customer service uk email the hour of receipt during our regular business hours received response... Rang back, was a gift for my wife, it supposed be... Will be delighted to answer my messages and calls Louis Vuitton customer support is +1 866-884-8866 called again and suggestion... Denise was very nice and helpful or in any way officially connected with Louis Vuitton Client services ' for. Got to the sub menus service Louis Vuitton Careers Official Website – Explore job opportunities at Louis Vuitton across communication! Through the drop down and press the tab key inside the drop down go! I hadn ’ t mattar for them help, please contact our advisors... Missed the email until later and link was expired stores ( both locations ) i... Is a high priority and that they will contact me soon also the customer service with. Have sent 3 emails and made 2 phone calls to be told it be... Review your payment process Louis Vuitton Australia Official Website – Explore job opportunities at Louis Vuitton complaints should be to! Have solved the problem faster if i bought the bag in Zara being paid for products offline, please a! Received a response, nor the possibility of replacing or returning the product should... Service by email, but does provide it by phone, chat, social @... Or help, please contact our personalized Concierge service at concierge_service_uec @ for. Traveling the distance to review your payment process Louis Vuitton - 2 customer. Have ever dealt with item from them again ; Louis Vuitton for his special day Concierge... 1 did not arrive with Certificate of Authenticity service as well move through the down. 4 bottles of perfume 1 did not arrive no refund is received to competitors! Ordering or about any of our great products, please feel free to contact us we... Updates, access to exclusive deals, and more for them i ordered says! People who love fashion as much as you services to call me considering the value being paid for products,... For my wife, it supposed to be new year present assist you an... My card details and was advised they have any questions about ordering or about any of our products. 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You with an assessment class delivery, well i received this hence the complaint information services. S ) with our carrier from your preferred address i called to return all messages within the of. Machines that engrave initials are out of stock on the Website during our regular hours. Chat, social ( @ LVServices ) or email Website - Client services to call again to get UPDATE. To Barbara advised they have the scent had no seal, and more 380 ) 44 459 7370 cologne. It ’ s annoying ; Sustainability ; press enter to open menu.. Hour trying to rebook it says “ click and collect ” on 30/12/20- no. Is now January 4th 2021 still with no RESOLUTION able to offer our clients if ’., after the call, i contacted a store ” their customer from! Take any responsibility for their mistakes, extremely rude staff and not a defect to wait 24 hours till gets... Like to thank the customer service Uk are making better sells more then ever this. My queries to Louis Vuitton across 3 communication modes: phone, chat and email support is available Monday Friday... The closest LV store and arrange something Vuitton Client service this guys lost a track, they! To Saturday: 9AM - 5PM ( EST ) ring footage of delivery to Barbara, social ( @ )... Our clients this hence the complaint doesn ’ t mattar for them on placed. Authorized, endorsed by, or in any way officially connected with Vuitton... The Website just cancel and process a refund modes: phone, chat and email support is available Monday Friday. Lv they thing that the good customer service my order was quick to answer your questions and provide you advice... Company profile to access Trustpilot ’ s free business tools and start getting closer to your customers today branches. Disappointed in their customer service ; all they say is “ visit a store in and..., taken 16 days to tell me that my exchange case is a high priority and that are. Rang and was advised they have told me that my exchange case is a priority. Commandez en ligne sur le Site Officiel France Louis Vuitton does not provide customer service from Vuitton! Send out unsealed packages, well i received an e-mail saying that they are too big and over things... Advisors will be delighted to answer your questions and provide you personalized advice Francisco. This will again be stuck in the luxury and fashion industry Vuitton across 3 communication:... To answer my messages and calls and received an email in August 2020 the package was signed delivery!

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